Terms of sale

Dernière révision : 2026-05-08

These general terms of sale (the “Terms”) set out the contractual framework between Renardo (a French simplified joint-stock company) and any professional Customer for the sale, lease or supply of products, technology building blocks and related services.

Article 1 – Purpose and scope

The Terms apply to all commercial relationships between Renardo and professional Customers. Any order implies full, unreserved acceptance of the Terms, which prevail over the Customer’s documents unless otherwise agreed in writing and signed by an authorised representative of Renardo.

Article 2 – Quotation and order

Any supply or service requires a quotation, generally valid for 30 days unless otherwise stated. The order becomes firm and final when Renardo receives the quotation signed by the Customer, together with any specified down payment.

Article 3 – Prices

Prices are in euros, excluding taxes, shipping, installation and commissioning. Applicable VAT is that in force on the invoicing date. Prices remain firm during the quotation validity period.

Article 4 – Payment terms

Unless otherwise stated in the quotation, payment is by bank transfer within 30 days from the invoice date. In accordance with the French Commercial Code (Articles L. 441-10 and D. 441-5), late payment automatically triggers:

  • Late-payment interest at the ECB refinancing rate + 10 percentage points; and
  • A flat recovery indemnity of EUR 40 per unpaid invoice.

Article 5 – Delivery and transfer of risks

Delivery times are indicative only; delays do not give rise to penalties or termination. Unless otherwise agreed, delivery is EXW (Ex Works) at Renardo’s premises. Title to products transfers upon full payment; risks transfer when the product is made available to the Customer or its carrier.

Article 6 – Warranty

Renardo warrants its products against material or manufacturing defects for 12 months from delivery, under normal use and compliance with technical specifications. The warranty consists, at Renardo’s option, in repair or replacement of acknowledged defective products. It excludes defects due to misuse, unauthorised modification, lack of maintenance or force majeure.

Article 7 – Intellectual property

Renardo retains full ownership of all IP rights in its products, technology building blocks, embedded software, schematics, technical documentation and trademarks. The sale of a product grants only a right of use strictly necessary for normal operation of the purchased product, and no broader IP rights.

Article 8 – Confidentiality

Each party must keep confidential the technical, commercial and financial information received from the other, and may not disclose it to third parties without prior written consent, during the contract and for 5 years after its end.

Article 9 – Liability

Renardo is liable only for direct and foreseeable damage resulting from proven fault, up to a maximum equal to the tax-exclusive amount of the relevant order. Renardo is not liable for indirect damages such as loss of business, data or revenue.

Article 10 – Force majeure

Neither party is liable for failures resulting from a force majeure event within the meaning of Article 1218 of the French Civil Code.

Article 11 – Personal data

Personal data processed in connection with the contract is handled in accordance with Renardo’s privacy policy available at: renardo-tech.fr/en/privacy.

Article 12 – Governing law and jurisdiction

The Terms are governed by French law. Failing amicable settlement, disputes relating to their performance or interpretation fall under the exclusive jurisdiction of the Commercial Court of Nantes, including in cases of multiple defendants or third-party claims.